1. Placing a Secure Order
When customers place their orders on line we initiate SSL secure protocol to submit their payment and order information. Customer privacy and information integrity is imperative to our business success. By protecting customer information with latest encryption technology we also protect our reputation. If a credit card is selected as a payment option, we pre-authorize the credit card. Pre-authorization verifies that funds are available and the credit card number provided is valid.
2. Graphical Proof Process
Customers who wish to personalize items with their logo or custom graphics submit their files to our graphical department at graphics@crystalartusa.com. Order information is forwarded to graphical designers as well. A graphical designer working on the project will create a proof layout, type setting, and set font size that best fits the particular items the customer purchased. When graphical proof is complete it is emailed to the customer for review and approval. After the customer approves the proof layout, we initiate the production process.
3. Production: Sculpting, Engraving and Etching
The award is cut out of crystal or glass blocks and shaped for a particular project. Afterward the logo, special graphics and text are engraved by applying deep etching technique. The award is cleaned, polished and packed in exclusive presentation box.
4. Shipping
Each award or a gift leaving our workshop is a masterpiece in its own right. Our craftsmen put a lot of TLC and pride in every item, no matter how big or small. When it is time to say good by, we tuck the presentation box in a UPS crate and send them on their way to very deserving individuals.
5. Award Presentation
Our awards are perfect for recognizing special talents, merit, dedication and excellence. Crystal Art USA awards and trophies have been celebrating many shining individuals. Some of our clients are: George Bush Presidential Library , Unites States Air Force, Microsoft Corporation, Yale University, Dell, Accenture, Pfizer Inc., Computer Associates and many more household names and institutions.

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