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Policies, Terms, & Conditions

Copyrights and Trademarks
Shipping Delays/ Package Redirect
Graphical Proofs
Merchandise Exchange and Return
Freight Claims, and Breakage
Merchandise Inspection and Claims
Payment Terms
Set-up charges
Blank Sample Request
Purchase Orders
Tax Free and Resale Purchases
Sizes and Dimensions
Merchandise Delivery for Engraving
Non-Disparagement / Defamation
Waiver and Release Liability Statement

Terms of Sale

1. ACCEPTANCE
2. DELIVERY
3. PRICE AND PAYMENT
4. PRODUCT RETURNS
5. LIMITATION OF LIABILITY
6. GENERAL 7. Non-Disparagement / Defamation

Copyrights and Trademarks
By submitting a design or a logo to Crystal Art USA, LLC., you warrant and represent that you are the sole, legal owner or licensee of all rights, including copyright, to each copyright, trademark, service mark, trade name, logo, statement, portrait, graphic, artwork, photograph, picture or illustration of any person or any other intellectual property included in such design.

Further you warrant and represent that no part of the design: (a) violates or infringes upon any common law or statutory right of any person or entity, including, but not limited to, rights relating to copyrights, trademarks, contract rights, moral rights or rights of public performanc (b) is the subject of any notice of such infringement you have received; or (c) is subject to any restriction or right of any kind or nature whatsoever which would prevent Crystal Art USA, LLC. from legally reproducing the images or text submitted.

You agree to defend, at your sole expense, any claim, suit, or proceeding brought against Crystal Art USA, LLC. which relates to, or is based upon, a claim that any portion of the design infringes or constitutes wrongful use of any copyright, trademark, or other right of any third party, provided that Crystal Art USA, LLC. gives you written notice of any such claim and provides you such reasonable cooperation and assistance as you may require in the defense thereof. You shall pay any damages and costs assessed against Crystal Art USA, LLC. pursuant to such a suit or proceeding. Further, you agree to indemnify and hold Crystal Art USA, LLC. harmless from and with respect to any such loss or damage (including, but not limited to, reasonable attorneys' fees and costs) associated with any such claim, suit or proceeding.

All items shown on this web site containing corporate logos or registered trademarks are shown only to illustrate Crystal Art USA, LLC. logo reproduction capabilities. Purchase of merchandise from Crystal Art USA, LLC. in no way, shape or form grants you permission to reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.

Customers agree to allow Crystal Art USA, LLC to display their logos and personalization copy with intend of demonstrating examples of work to potential clients.


Shipping Delays / Shipment Redirect
Customer agrees not to hold Crystal Art USA, LLC. accountable for shipping and delivery delays. When your order is shipped from our engraving facility, it is carrier's responsibility to deliver the order in time allocated according to the shipping method. Late approvals from customers may require expedited shipping methods or in some cases rush production charges.

Upon placement of order, please check your confirmation email to ensure that the ship to address is correct. If there is an error, please contact us immediately via email with the correct address. Once your package has been shipped, UPS bills us a $12 redirect charge should the address need to be changed, corrected or packages redirected while the order is in transit. We in turn charge customers the $12.00 UPS redirect charge.


Graphical Proofs
In order to ensure customer satisfaction, we proof all orders which require personalization and engraving. We strongly encourage customers to proof-read and spell-check personalization text prior to order submission. Customer revision and approval of graphical proofs is required for all engraved orders. We will not proceed with final engraving until customer's approval is received.

Personalization text changes, including spelling corrections and layout changes require a new proof. We provide up to two complimentary graphical proofs for each order. All additional proofs, layout, spelling and personalization changes requested by the customer will incur a $15.00 charge per proof.

We ask customers to reply to proof emails within 24 hours so as not to effect expected date of shipment. Late approvals from customers may require expedited shipping methods or in some cases rush production charges.

Crystal Art USA, LLC. does not take financial responsibility for the incorrect spelling of personalization text provided by the customer. It is the customer's responsibility to spell check and proof read personalization text prior to submitting their orders. Customers are responsible for the charges they have authorized. We strongly encourage our customers to carefully review the proofs before the product is permanently engraved.


Merchandise Exchange and Return
All sales and orders are final. Due to the fact that our merchandise is personalized and made to custom specifications, it can not be returned. There are no refunds once your order is in production. If you have approved the artwork or graphical proof for your order, your order is in production and cannot be cancelled. In addition, we do not offer returns for blank items. All orders are considered custom.

Pre-production cancellation
The customer is liable to pay the agreed upon price for any work that may have been completed up to the pre-production time, if we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. The artwork set-up fee of $35.00 ($75.00 for non camera ready art), proof fees of $15.00 per proof page, and restocking fees (up to 40% of the total order) will be charged if the order is cancelled prior to production or proof approval. Rush fees are non-refundable.

Crystal Art USA, LLC. does not take financial responsibility for the incorrect spelling of personalization text provided by the customer. It is the customer's responsibility to spell check and proof read personalization text prior to submitting their orders. You are responsible for the charges you have authorized. We strongly encourage our customers to carefully review the proofs before the product is permanently engraved.


Freight Claims, and Breakage
Please note that UPS and Federal Express will not deliver to PO boxes, or APO/FPO addresses. Please make sure that your shipping address is a physical address.
Before we ship your order, we send each item to our quality control team, where it is thoroughly inspected. After all products are inspected, the order is carefully packaged and shipped to the customer's shipping address. All goods become customer's property at the time they are accepted by the carrier. All goods are customized products with the customer personalization and are not returnable.

We insure each package shipped for its original value. Please inspect the merchandise upon receipt. Customers are responsible for filing damage or loss claims, in the event shipping carrier damages products in transit. We strongly advise to retain original packaging, including boxes, cartons, all of the packing material and the damaged items for carrier's inspection. All freight damages must be reported to us and an appropriate shipping carrier within 3 business days of merchandise receipt.

Customers are responsible to pay all shipping costs, custom duties, taxes or tariffs associated with their orders. Crystal Art USA is not responsible for preparing or providing import, export, NAFTA and certificate of origin documentations.


Merchandise Inspection and Claims
We strongly encourage our customers to thoroughly inspect all merchandise upon receipt. Production defects or flaws must be reported within 3 business days of merchandise receipt. Crystal Art USA, LLC. reserves the right to deny claims reported after 3 business days of merchandise receipt.
We use deep etching technique also called sandblasting. This technique requires manual engraving of each individual crystal. Variations in depth of etch will occur naturally and it is absolutely acceptable. Variations of etch depth are not considered defects or flaws.
To report production defect, please contact us via fax and include the following information: company name, contact name, contact phone number, list of merchandise received, and a note explaining loss or damage. Do not return merchandise without our authorization. All returns must be authorized in writing by a representative of Crystal Art USA, LLC. Unauthorized return shipments will be returned back to the customer at customer's expense.
In the event of production defects, we will issue a refund or a replacement after we receive, inspect, and verify the defects in the merchandise. Production time of the replacement may vary between 3-7 business days.


Payment Terms
We accept the following types of payments: Money Orders, Cashier's Checks, Corporate Checks, and the following Credit Cards (Visa, MasterCard or American Express).
Visa, MasterCard or American Express
We recommend submitting your credit card information via our secure e-commerce website, you can also call in or fax your card information to us. When providing credit card information, please include your order number, the type of card, the card number, the expiration date and your full name and billing address as it appears on the card. Information regarding account number and expiration dates as well as authorized signatures will be held entirely confidential. When paying by credit card, you will be charged 100% of the amount stated on your receipt as soon as we start working on your order. This secures the merchandise and puts the order into production to be customized.

Check Payments
A Returned Check Fee of $25.00 will be assessed in the event a check is returned for Non Sufficient Funds. Products are shipped when the funds clear our bank. In the event your order is time-sensitive, we strongly recommend using a credit card.

Purchase Orders and Net 30 Terms
All unpaid invoices shall bear interest at an amount equal to 1.5% of the outstanding balance per month (or the maximum rate of interest allowed to be contracted for by law, whichever is less), commencing upon the date payment is due. Buyer's failure to make timely payment may result in such action as commencement of proceedings for collection, revocation of credit, stoppage of shipment, delay or cessation of future deliveries, and termination of any one or more sales agreements. Notwithstanding any "net" payment provisions specified on the invoice, Crystal Art USA, LLC. shall have no continuing obligation to deliver Products on credit, and any credit approval may be withdrawn by Crystal Art USA, LLC. at any time and without prior notice. Crystal Art USA, LLC. retains (and Buyer grants to Crystal Art USA, LLC. by submitting a purchase order) a security interest in the Products to secure payment in full and compliance with all sales agreements, and Buyer agrees to execute any additional documents necessary to perfect such security interest. In the event the sales invoice shall be placed by Crystal Art USA, LLC. in the hands of an attorney for the purpose of collection, with or without litigation, or for the purpose of enforcing Crystal Art USA, LLC. security interest in the Products, the Buyer agrees to pay any and all costs associated with such placement, including, without limitation, attorney's fees and costs incurred prior to, during, or subsequent to trial, and including, without limitation, collection, bankruptcy, or other creditor's rights proceedings.


Set-up charges
Set-up of standard text engraving up to 8 lines of text per item is FREE.
Set-up charges $35-$75 are applied to orders that require logo and custom artwork engraving. Set-up fee for camera-ready artwork is $35.00. Set-up fee for all other artwork formats is $75.00.


Blank Sample Request
A sample request is a merchandise purchase of maximum two blank items that can be returned within 7 business days upon receipt of the merchandise. A full payment for the merchandise, shipping, insurance and handling fees will be charged to the customer's credit card when the merchandise is shipped.

The customer assumes full liability and responsibility for the sample merchandise in transit and at their location. If the sample merchandise is returned to Crystal Art USA, LLC. within 7 business days; in the original packaging and original condition (brand new), the customer's credit card will be credited for the cost of merchandise only. Crystal Art USA, LLC will not issue refunds for merchandise returned after 7 business days upon customer's receipt of the merchandise or merchandise returned damaged. Customers are responsible for filing damage claims with the shipping carrier.

The customer agrees to pay all shipping, insurance, and handling charges incurred during shipping the sample items, including shipping and insurance of the merchandise back to Crystal Art USA, LLC. Shipping and insurance charges will be billed to the customer's credit card or waived if the customer uses their own shipping account.


Purchase Orders
We accept purchase orders from accredited US companies and organizations. Crystal Art USA, LLC reserves the right to approve or deny purchase order terms. Please email sales@crystalartusa.com to request purchase order terms approval.

Purchase orders must be submitted on our purchase order form. Your purchase order form can only be accepted when accompanied by a unique PO number and the signature of the officer authorizing the purchase. We cannot ship products ordered from purchase orders until the purchase order documentation is on file and has been verified.

Purchase order terms must be pre-approved by our sales representatives. Crystal Art USA, LLC. extends 15-Day or 30-Day Net payment terms on all faxed and electronic purchase orders. All unpaid invoices and purchase orders shall bear interest at an amount equal to 1.5% of the outstanding balance per month (or the maximum rate of interest allowed to be contracted for by law, whichever is less), commencing upon the date payment is due. Buyer's failure to make timely payment may result in such action as commencement of proceedings for collection, revocation of credit, stoppage of shipment, delay or cessation of future deliveries, and termination of any one or more sales agreements. Notwithstanding any "net" payment provisions specified on the invoice, Crystal Art USA, LLC. shall have no continuing obligation to deliver Products on credit, and any credit approval may be withdrawn by Crystal Art USA, LLC. at any time and without prior notice. Crystal Art USA, LLC. retains (and Buyer grants to Crystal Art USA, LLC. by submitting a purchase order) a security interest in the Products to secure payment in full and compliance with all sales agreements, and Buyer agrees to execute any additional documents necessary to perfect such security interest. In the event the sales invoice shall be placed by Crystal Art USA, LLC. in the hands of an attorney for the purpose of collection, with or without litigation, or for the purpose of enforcing Crystal Art USA, LLC. security interest in the Products, the Buyer agrees to pay any and all costs associated with such placement, including, without limitation, attorney's fees and costs incurred prior to, during, or subsequent to trial, and including, without limitation, collection, bankruptcy, or other creditor's rights proceedings.


Tax Free and Resale Purchases
Businesses or individuals who ARE NOT located in the state of California are NOT subject to retail tax. Businesses located in California must complete the certificate of resale California Resale Form and fax it to us in order to be exempt from resale tax. Individuals who reside in the state of California are subjected to retail sales tax.


Sizes and Dimensions
Due to the fact that each crystal is cut by hand, actual sizes may slightly vary from sizes quoted.


Merchandise Delivery for Engraving

1. All shipments and deliveries of merchandise with intent to undergo an engraving process must be first approved by a representative of Crystal Art USA. No shipments or deliveries will be accepted without a written approval and authorization of our representative. All unauthorized shipments will be returned back to the customer at customer's expense.

2. A signed waiver statement must accompany each shipment or delivery. If a customer fails to present a signed waiver statement prior or at the time of the delivery, Crystal Art USA reserves the right to reject the delivery. Shipments and deliveries that do not include a signed waiver statement will be returned back to the customer at customer's expense.


Waiver and Release Liability Statement

In acknowledge and understand that, Crystal Art USA does not take financial responsibility for the condition of the merchandise that was in a possession of a customer or a third party prior to engraving. The merchandise is received "as is", and "with all faults, if any". Any damages to the merchandise are assumed to have occurred while in the possession of the customer or the third party and prior to merchandise delivery.
I hereby waive and relinquish any right to future claim or cause of action by me or any representative of my organization to hold Crystal Art USA responsible for any damages to the merchandise.


Print Name:
Signature:
Organization / Company Name:
Date:



Terms of Sale
These terms and conditions of sales are the terms and conditions upon which Crystal Art USA, LLC. makes all sales. Crystal Art USA, LLC. will not accept any other terms and conditions of sale, unless Buyer and Crystal Art USA, LLC. have executed a master contract which specifically supersedes and replaces these terms and conditions. Acceptance of all purchase orders is expressly made conditional upon Buyer's assent, expressed or implied, to the terms and conditions set forth herein without modification or addition.


1. ACCEPTANCE
Buyer's acceptance of these terms and conditions shall be indicated by any of the following, whichever first occurs: (a) Buyer's making of an offer to purchase Product from Crystal Art USA, LLC.; (b) Buyer's written acknowledgment hereof; (c) Buyer's acceptance of any shipment of any part of the items specified for delivery (the "Products"); or (d) any other act or expression of acceptance by Buyer. Crystal Art USA, LLC. acceptance is expressly limited to the terms and conditions hereof in their entirety without addition, modification or exception, and any term, condition or proposals hereafter submitted by Buyer (whether oral or in writing) which is inconsistent with or in addition to the terms and conditions set forth hereon is objected to and is hereby rejected by Crystal Art USA, LLC. Crystal Art USA, LLC. silence or failure to respond to any such subsequent or different term, condition or proposal shall not be deemed to be Crystal Art USA, LLC. acceptance or approval thereof. Customers agree to allow Crystal Art USA, LLC to display their logos and personalization copy with intend of demonstrating examples of work to potential clients.

Non-Disparagement/Defamation
Crystal Art USA, LLC. implements internal procedures for complaints and disputes to be addressed and resolved. By entering the sale contract Buyer agrees not to (nor to cooperate with others to) publicly criticize, ridicule, disparage or defame Crystal Art USA, LLC. or its products, services, policies, directors, officers, shareholders, or employees, with or through any written or oral statement or image (including, but not limited to, any statements made via websites, blogs, postings to the internet, or emails and whether or not they are made anonymously or through the use of a pseudonym). Buyer agrees to provide full cooperation and assistance in assisting Crystal Art USA, LLC. to investigate such statements if Crystal Art US, LLC. reasonably believes that the Buyer is the source of the statements. The foregoing does not apply to statutorily privileged statements made to governmental or law enforcement agencies. Failure to comply with the Non-Disparagement/Defamation clause entitles Crystal Art USA, LLC. to seek monetary damages and equitable relief for defamation. In the event Buyer fails to meet this demand, please be advised that Crystal Art USA, LLC. will pursue all available legal remedies, including seeking monetary damages, injunctive relief, and an order that Buyer pays court costs and attorney’s fees.


2. DELIVERY
Unless otherwise agreed in writing, delivery shall be made in accordance with Crystal Art USA, LLC. shipping policy in effect on the date of shipment. For all domestic transactions, unless otherwise stated on the front of the invoice, title to, and all risk of loss or damage with respect to the Products shall pass to Buyer upon delivery by Crystal Art USA, LLC. to the carrier or Buyer's or carrier's representative at Crystal Art USA, LLC. location. For all international transactions, the Product shall be sold on a delivered, insurance paid, duty and international freight unpaid basis. Crystal Art USA, LLC. assumes no responsibility for charges attendant to Customs clearance in the country of delivery, customs duty, VAT or any other charges or taxes within the country designated for delivery by the Buyer. Buyer shall promptly notify Crystal Art USA, LLC. in no event later than three (3) business days after delivery, of any claimed shortages, breakages or rejection as to any delivery. Such notice shall be in writing and shall be reasonably detailed, stating the grounds for any such rejection. Failure to give any such notice within such time shall be deemed an acceptance in full of any such delivery. Crystal Art USA, LLC. shall not be liable for any shipment delays. It is carrier's responsibility to deliver the order in time allocated according to the shipping method. Buyer is responsible for filing damage or loss claims, in the event shipping carrier damages products in transit. We strongly advise to retain original packaging, including boxes, cartons, all of the packing material and the damaged items for carrier's inspection. In order to verify that the merchandise was received safely by our customers we require signature an all shipments or deliveries. UPS is instructed not to drop off the merchandise without customer's signature. Per customer's request we can bill shipping charges directly to customer's UPS account if provided. In the event UPS account provided by the customer is invalid or inactive, or UPS has failed to collect freight / shipping fees from the customer, UPS automatically bills Crystal Art USA, LLC. Customer agrees to pay all shipping charges and fees and agree to be charged back for such charges and fees if UPS reverses shipping charges back to Crystal Art USA, LLC. Crystal Art USA, LLC reserves a right to automatically bill customer’s credit card for any shipping or freight fees owed to the company. In the event customer fails to sign for the delivery of merchandise and UPS returns the package back to our company, customer agrees to pay additional shipping charges associated with delivering merchandise to an alternative address.


3. PRICE AND PAYMENT
Buyer shall bear all applicable federal, state, municipal and other government taxes (such as sales, use and similar taxes), as well as import or customs duties, license fees and similar charges, however designated or levied on the sale of the Products (or the delivery thereof) or measured by the purchase price paid for the Products. (Crystal Art USA, LLC. prices set forth on the front side of the invoice do not include such taxes, fees and charges.) Exemption certificates must be presented prior to shipment if they are to be honored. Payment in full is due thirty (30) days ROG (Receipt of Goods). Crystal Art USA, LLC. at its discretion, may require reasonable advance assurances of payment through irrevocable bank letters of credit or otherwise. All unpaid invoices shall bear interest at an amount equal to 1.5% of the outstanding balance per month (or the maximum rate of interest allowed to be contracted for by law, whichever is less), commencing upon the date payment is due. Buyer's failure to make timely payment may result in such action as commencement of proceedings for collection, revocation of credit, stoppage of shipment, delay or cessation of future deliveries, and termination of any one or more sales agreements. Notwithstanding any "net" payment provisions specified on the invoice, Crystal Art USA, LLC. shall have no continuing obligation to deliver Products on credit, and any credit approval may be withdrawn by Crystal Art USA, LLC. at any time and without prior notice. Crystal Art USA, LLC. retains (and Buyer grants to Crystal Art USA, LLC. by submitting a purchase order) a security interest in the Products to secure payment in full and compliance with all sales agreements, and Buyer agrees to execute any additional documents necessary to perfect such security interest. In the event the sales invoice shall be placed by Crystal Art USA, LLC. in the hands of an attorney for the purpose of collection, with or without litigation, or for the purpose of enforcing Crystal Art USA, LLC. security interest in the Products, the Buyer agrees to pay any and all costs associated with such placement, including, without limitation, attorney's fees and costs incurred prior to, during, or subsequent to trial, and including, without limitation, collection, bankruptcy, or other creditor's rights proceedings. If a sale is to occur, or the Product is to be shipped, outside of the United States, Buyer acknowledges and agrees that the amount due Crystal Art USA, LLC. is contracted in U.S. Dollars and that payment in U.S. Dollars is of the essence.


4. PRODUCT RETURNS
All sales and orders are final. There are no refunds once Buyer's order is in production. If Buyer approved the artwork or graphical proof of order, then the order is in production and cannot be cancelled. In addition, Crystal Art USA, LLC. does not offer returns for blank items. Buyer is liable to pay the agreed upon price for any work that may have been completed up to the pre-production time, if Crystal Art USA, LLC. is able to cancel the order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. The artwork set-up fee of $35.00 ($75.00 for non camera ready art), proof fees of $15.00 per proof page, and restocking fees (up to 40% of the total order) will be charged if the order is cancelled prior to production or proof approval. Rush fees are non-refundable. Crystal Art USA, LLC. does not take financial responsibility for the incorrect spelling of personalization text provided by Buyer. It is the Buyer's responsibility to spell check and proof read personalization text prior to submitting orders. Return of Products purchased and claimed to be defective, shall be governed by Crystal Art USA, LLC. Product Return policies. Buyer must notify Crystal Art USA, LLC. of defects in product delivered in no event later than three (3) business days after delivery. Such notice shall be in writing and shall be reasonably detailed, stating the grounds for claims of defects. Failure to give any such notice within such time shall be deemed an acceptance in full of any such delivery. Upon defective product claim investigation, Crystal Art USA, LLC. will determine a validity of claim. If product is determined to be defective by Crystal Art USA, LLC. , Crystal Art USA, LLC. will produce and ship product replacement. Crystal Art USA, LLC. reserves the right to modify or eliminate this or any such policies at any time. Although Crystal Art USA, LLC. policies may permit Buyer to return Products claimed to be defective under certain circumstances, Crystal Art USA, LLC. makes no representations or warranties of any kind with respect to the Products. Crystal Art USA, LLC. HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, AS TO THE PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Crystal Art USA, LLC. WILL NOT BE LIABLE FOR ANY DAMAGE, LOSS, COST OR EXPENSE FOR BREACH OF WARRANTY. The right to return defective Products, as previously described, shall constitute Crystal Art USA, LLC. sole liability and Buyer's exclusive remedy in connection with any claim of any kind relating to the quality, condition or performance of any Product, whether such claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise. In the event Crystal Art USA, LLC. issues a return authorization to Buyer allowing Buyer to return Product to Crystal Art USA, LLC., Buyer will deliver the Product to Crystal Art USA, LLC. address in the United States, if so required by Crystal Art USA, LLC., and Buyer shall bear all applicable federal, state, municipal and other government taxes (such as sales, use and similar taxes) as well as import or customs duties, license fees and similar charges, however designated or levied, on any replacement Product to be shipped by Crystal Art USA, LLC. to Buyer.


5. LIMITATION OF LIABILITY
Crystal Art USA, LLC. shall not be liable under any circumstances for any special, consequential, incidental, punitive or exemplary damages arising out of or in any way connected with the agreement to sell Product to Buyer or the Product, including, but not limited to, damages for lost profits, loss of use, lost data or for any damages or sums paid by Buyer to third parties, even if Crystal Art USA, LLC. has been advised of possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.


6. GENERAL
These terms and conditions shall constitute the final, complete and exclusive agreement of the parties with respect to all sales by Crystal Art USA, LLC. to Buyer and shall supersede all prior offers, negotiations, understandings and agreements. Unless Buyer and Crystal Art USA, LLC. have executed a master contract which specifically supersedes and replaces the terms and conditions herein, it is expressly agreed that no prior or contemporaneous agreement or understanding, whether written or oral, shall contradict, modify, supplement or explain the terms and conditions contained herein. No additional or different terms or conditions, whether material or immaterial, shall become a part of any sales agreement unless expressly accepted in writing by an authorized officer of Crystal Art USA, LLC. in the United States. Any waiver by Crystal Art USA, LLC. of one or more of these terms and conditions or any defaults hereunder shall not constitute a waiver of the remaining terms and conditions or of any future defaults hereunder. No failure or delay by either party in exercising or enforcing any right hereunder shall operate as a waiver thereof or preclude any other exercise or enforcement of rights hereunder. Any provision of these terms and conditions that is prohibited or unenforceable under the laws of the State of Illinois shall be ineffective to the extent of such prohibition or unenforceability, without impairing or invalidating the remaining provisions of these terms and conditions. All sales agreements shall be deemed made in, and shall be governed by, the laws of the State of Illinois. The venue for any disputes arising out of any sales agreement shall be, at Crystal Art USA, LLC. sole and exclusive option, Illinois or the courts with proper jurisdiction at Buyer's location. ALL SALES TRANSACTIONS EXCLUDE THE APPLICATION OF THE 1980 UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE.



This information is compiled by .

Crystal Art USA, LLC. Copyright ©
All content on this Web site is copyrighted as a collective work under the US copyright laws, and Crystal Art USA owns the copyright to the selection, coordination, arrangement, and enhancement of the content. In addition, the artwork and illustrations contained throughout the pages of this Web site are protected by copyright and may not be copied or otherwise reproduced without written permission.

For more information about our crystal awards, trophies or engraving services please contact our customer service department at 1-800-506-7966 or email sales@crystalartusa.com
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